Tickstory

Every time I open the app a mesage is popping up saying a new version is available (I paid a year subscription). For some reason I dont get, evry time I try to download the latest version, no link is provided on your website. Could you please help me?

After A LOT of tests I finally found the reason of the problem. I'm interested in comma separated value files only, so this is why I'm so insisting on them. I found that some (not all) downloaded CSV files can change substantially in size. I mean I downloaded the exact same symbol for the exact same...

Sorry for bringing more bad news but it doesn't work either. Although the Notepad++ app can see the data, MT5 cannot read it. I tried to open it as a standard chart, but to no avail. There is a serious problem there.

Thank you very much for the notepad++ info. I tried it and I found the issue is here:
https://ibb.co/YjWTvdS

This format cannot be recognised by MT5. However, this one can:
https://ibb.co/X3y7Smt

I managed to import the data with the second format and it's working fine now.

I forgot to say that I selected the last 30 days period from 6 different symbols. Not a single one was successfully imported. I tried on 2 different MT5 platforms, but to no avail.

I confirm I selected the unlimited bars option., but to no avail. Additionally, no downloaded csv file is working any more! No matter what symbol I select, no tick information is imported. Could you please confirm your data is correct?

Hi Tickstory, I'm using your great tool for a few days now and I found 2 tick data series that are not working correctly when downloaded as csv files on MT5. They are GOLD (XAUUSD) and the British index FSTE100. No matter how many times I try, as soon as the file is completely downloaded and importe...