Good to hear that the .NET issue is resolved.
Regarding the missing dates, please check this in order:
1) In Tickstory, use the Tools->Show data feature to display the data range you are looking at. Is it there? If yes, it means Tickstory has downloaded the data correctly and everything is ok.
2) In Metatrader, go to the Tools->History Center and ensure the data range exists there. If it does: It's likely your EA that is not trading during the period you mention and you will need to trouble-shoot why (usually this is a parameter causing this). If it doesn't exist, it means something wrong occurred during your export from Tickstory.
Hope this helps.
Hello,
Thanks for the quick reply! So I did step 1, and hit the request button for H4 and H1 (both of which I had checked during download of data). Nothing displays.
See screenshot:
Good to hear that the .NET issue is resolved.
Regarding the missing dates, please check this in order:
1) In Tickstory, use the Tools->Show data feature to display the data range you are looking at. Is it there? If yes, it means Tickstory has downloaded the data correctly and everything is ok.
2) In Metatrader, go to the Tools->History Center and ensure the data range exists there. If it does: It's likely your EA that is not trading during the period you mention and you will need to trouble-shoot why (usually this is a parameter causing this). If it doesn't exist, it means something wrong occurred during your export from Tickstory.
Hope this helps.
Hello,
Thank you for the quick reply. I did step #1 and "No", there is no data there after setting and pushing the "request" button. Nothing appears.
After pressing the 'Request' button, it will take some time to retrieve 2 years of data. Could you instead only display a smaller subset of the data you think is missing such as from Nov 2016 to Dec 2016. Please wait a moment for the information to appear and it should show data for that period. If so, then it means Point #1 is fine.
As per our discussion offline, please ensure you try download a smaller subset of dates. This will return a result much quicker. After doing this, it appears that all the data is correctly appearing including the dates you mention.
After going through the above-mentioned checks, it also appears that you have correctly exported and the issue seems to be that your EA is not trading during that period for some other reason related to the EA's logic.
Hello,
I'm having missing results issues again. This really just stumps me. I've checked and re checked the EA settings. All of the data is there. Why would it only check 10/4/18 when thats not even in the date range I chose?
Going from your EA logs, your EA doesn't appear to be entering a new trade since "an open trade has been detected". If this is the case, you'll need to trouble-shoot why the initial trade hasn't been exited yet. Perhaps this is by design?
Are you referring to the "Time" column in the left-hand side of the "Journal" information you sent a screenshot of? This is a timestamp of when the log activity occurred (i.e. now), not when the trade occurred. I can't see any other reference to Oct 4.
If you want to check the actual date of when a trade is being opened or closed, please use the 'Results' tab. All trade activity should be between the dates you specify.
Results page screenshot here. Only took trades on 10/2/2018, even though I have the data for 2 years, and I have the 2 year time frame checked for the strategy tester.
