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I just bought and I can not run the program.
Posted: Wed Jul 20, 2016 5:41 am
Hello.
I just bought and I can not run the program.
After installing I'm trying to open but nothing happens, does not open anything.
My system Windows 10 64 bit.
Please HELP.
Re: I just bought and I can not run the program.
Posted: Wed Jul 20, 2016 8:10 am
by tickstory
Hello Geekme,
This could be due to you not having .NET v3.5 installed. Could you please follow these instructions to install .NET v3.5 on your system:
http://answers.microsoft.com/en-us/insi ... 7a4?auth=1
Note that you specifically require v3.5 of .NET - other versions will not suffice.
Please let us know how you go.
Thanks.
Re: I just bought and I can not run the program.
Posted: Wed Jul 20, 2016 9:44 am
I thought so, too.
I uninstalled and reinstalled v3.5 of .NET. In addition, when not installed v3.5 of .NET , Tickstory asks to install what I did.
But I found a solution. After installation, you need to go to "Turn Windows features on or off" and mark the checkbox and install them too.
Re: I just bought and I can not run the program.
Posted: Wed Jul 20, 2016 8:14 pm
by tickstory
Great to hear, Geekme, and thanks for letting us know how you solved it.