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1.7.4 + 950 + windows 10 launcher not found

Posted: Sun Mar 13, 2016 4:26 pm
by dionlima
Hello, I just installed verision 1.7.4 with mt4 950 and when trying to launch I receive the message that a suitable launcher cannot be found, what am I doing wrong? I properly setup the mt4 folder on settings...

Regards

Re: 1.7.4 + 950 + windows 10 launcher not found

Posted: Sun Mar 13, 2016 9:18 pm
by tickstory
Hi Dionlima,

Have you checked out the trouble-shooting steps outlined in our FAQ:

http://tickstory.com/forum/viewtopic.php?f=2&t=613

The most common causes of the error is not having applied your license or making sure that your MT4 Installation Folder is set to be something like "C:\Program files (x86)\Metatrader".

Hope this helps.

Re: 1.7.4 + 950 + windows 10 launcher not found

Posted: Mon Mar 14, 2016 10:22 pm
by dionlima
Yes I have, all is set properly and I still cannot launch mt4... Do you need any log file or something like that?

Re: 1.7.4 + 950 + windows 10 launcher not found

Posted: Mon Mar 14, 2016 11:29 pm
by tickstory
Hi Dionlima,

Can you please provide a screenshot of the following:

1) The error message you are getting when you try to launch.
2) Your MT4 settings (File->Settings->MT4 Settings).

We also have tried to PM you, so appreciate if you can respond after you have provided the details above.

Thank you!

Re: 1.7.4 + 950 + windows 10 launcher not found

Posted: Tue Mar 15, 2016 3:13 pm
by dionlima
Hello, I checked everything again and there was an error in the license code, now everything is working fine, thanks for the help

Re: 1.7.4 + 950 + windows 10 launcher not found

Posted: Tue Mar 15, 2016 8:44 pm
by tickstory
Great news, Dionlima. Thanks for letting us know.