Search found 3 matches

by Payne
Sat May 10, 2025 3:54 pm
Forum: Issue/Bug tracking
Topic: Error code 104: Failure in activating the license
Replies: 6
Views: 10319

Re: Error code 104: Failure in activating the license

Hi, Yes I attempted using the Help>About box but it navigated me toward a 404 page. Maybe because mine is an older version(1.9.5.4) Thank you for the information regarding the subscription as well, I will renew my subscription accordingly. Again, I appreciate your swift and reliable support. Regards,
by Payne
Wed May 07, 2025 11:36 am
Forum: Issue/Bug tracking
Topic: Error code 104: Failure in activating the license
Replies: 6
Views: 10319

Re: Error code 104: Failure in activating the license

Thank you again for your professional assistance. I do appreciate your quick help and support. I was able to activate my license and everything seems to be working with a little exception that the Renew button you explained navigated me toward a 404 page and I could not proceed furthermore. (link re...
by Payne
Sun May 04, 2025 8:07 am
Forum: Issue/Bug tracking
Topic: Error code 104: Failure in activating the license
Replies: 6
Views: 10319

Error code 104: Failure in activating the license

Hi Team, I am using Tickstory for more than 6 years from now and reinstalled the software to my new computer and I get the subjected error code 104 with a failed authentication. I believe this is because I exceeded my limit of 2 machines, so could you please clear my registered machines referring to...