Error 304

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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Raf1200
Posts: 2
Joined: Tue Jul 23, 2024 7:40 am

Error 304

Post by Raf1200 »

I am having the issue of too many installs. I have fully deleted Tickstory from my old trading laptop and now only have 1 copy on my VPS. I get error 304 when trying to install on my new laptop.
tickstory
Posts: 5168
Joined: Sun Jan 06, 2013 12:27 am

Re: Error 304

Post by tickstory »

Hi Raf1200,

You are permitted a maximum of 2 activations per license. Could you please go to the Help->About/License screen on your VPS and tell us the last 4 characters of your "Support ID". We will remove the activation on your old laptop so you can activate on your laptop.

Thanks.
Raf1200
Posts: 2
Joined: Tue Jul 23, 2024 7:40 am

Re: Error 304

Post by Raf1200 »

Thank you for the quick reply. If you would be kind enough to reset them both I will just start again as my vps version is not opening either (I'm guessing out out storage space lol)
tickstory
Posts: 5168
Joined: Sun Jan 06, 2013 12:27 am

Re: Error 304

Post by tickstory »

Hi Raf1200,

Done. Please proceed to install on the new machines.

Thanks.
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