Re: External HD for data

MrBig · Post by **MrBig** » Thu Jan 16, 2025 3:56 pm

Hi, i try to download historical data of forex pairs but i finish the 1TB space of my laptop very fast.

I have a big external HD, there is a way to work with mt4 and historical data there in order to have a bigger storage space?

Thanks for your help

MrBig · Post by **MrBig** » Thu Jan 16, 2025 10:00 pm

UPDATE
I've setted the mt4 as "portable" to set all on the external hd, but now i have another problem:
Ticjstory doesn't detect the mt4 as on the following screenshot:

How could i solve it? Thanks

MrBig · Post by **MrBig** » Thu Jan 16, 2025 10:37 pm

NEW UPDATE

I start the mt4 from the non portable terminal and now Tickstory read the platform but take as default the 2 folders on C: (screen n.1)

I think i need to change manually the 2 folders (screen n.2)

Correct??

Post by **tickstory** » Sun Jan 19, 2025 11:05 pm

Hi MrBig,

It should not be necessary to manually change the folders in the "MT4 Export" window if you have correctly configured Tickstory. Please ensure that in Tickstory's File->Settings->MT4 Settings that your "Data Folder" is selected correctly. It is this setting that will be defaulted every time you export to MT4.

Thanks.

MrBig · Post by **MrBig** » Sun Jan 19, 2025 11:11 pm

Please, give a check to the last 2 screenshot.

If i set the mt4 on D: (external drive) as default tickstory detect the 2 history folders on C: (laptop hard disk)

For this reason i think i need to change manually the 2 history folders as the folders on D: created with "portable mt4".

Am I right?

Thanks

Post by **tickstory** » Mon Jan 20, 2025 12:50 am

Hi MrBig,

As before, you should set up your configuration correctly. If you are intending to use a portable configuration, make sure you set this up as specified in our manual. There should be no need to alter the folder manually and this feature is intended for advanced use only.

Thanks.

MrBig · Post by **MrBig** » Thu Jan 23, 2025 11:00 am

Hi, now i setted tickstory in the rigjht way and when i start a download all the settings are correct.
The problem now is that the download is very very slow and around 16% it stop...
If i test the connection to dukascopy it's ok.
I try do uninstall and reinstall tickstory but seems that when i reinstall it, i find the old settings and seems that the uninstallation wasn't gone rigjt.
Can you suggest me something to solve it?
Thankks

Post by **tickstory** » Fri Jan 24, 2025 10:19 pm

Hi MrBig,

It's likely that the pause at 16% download is caused by Dukascopy servers which throttle requests during busy periods. This means you will need to wait until the server is available again. If you want a better & faster experience, please consider subscribing as this will give you access to our own dedicated data servers.

Thanks.

MrBig · Post by **MrBig** » Sat Jan 25, 2025 8:37 am

Bought the standard plan with 1 month subscribtion on 9 Jan, could you check please?

Post by **tickstory** » Sun Jan 26, 2025 11:27 pm

Hi MrBig,

We couldn't find your license from the email address you have provided here. If you have used a different email address, could you please send us a private message with this information? We can also update your profile with this information so we can identify your license quickly next time.

Thanks.